Returns & Exchanges

At JOYOR, we want you to be fully satisfied with your sports gear; if your purchase doesn't meet your performance needs, you can return it within 30 days of delivery. All items must be in their original, unused condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your gear in its original packaging, ensuring all manuals and accessories are included to prevent damage during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing